Need help or have a question?
Contact us
Our customer service team is available during the hours below.
⚠️ Please Note
Both addresses are operational sites and not open to the public.
For any help with orders, returns, or documentation, please use the contact form or contact details below — we’ll be happy to assist.
Frequently Asked Questions
We currently ship within the UK only.
For international or bulk event orders, please contact us — we may be able to assist depending on the request.
Standard UK delivery takes 3 to 5 working days. We also offer express delivery within 1 to 3 working days for £9.99. Orders over £99 qualify for free delivery. All deliveries require age verification and a signature upon arrival.
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You can contact us by phone or through our contact form above! We will be happy to assist you.